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Singpass helpdesk counter is a physical service point where you can get help with Singpass issues or applications.

Visit a Singpass counter if you’re having trouble registering, forgot your password, need to update personal details, or can’t unlock your account online.

You’ll find them at places like ServiceSG Centres (e.g. Our Tampines Hub, Woodlands Civic Centre), the ICA Building, and some Community Clubs.

You can get help on-site for activating your account, changing credentials, setting up copyright, or resolving any technical problems.

Remember to take your IC or relevant identification documents so staff click here can verify your details and help you efficiently.

Opening hours are usually Monday to Friday, with some locations open on Saturdays—always check the timing before making a trip.

For smooth in-person service with government digital identity matters, Singpass counters are always ready to assist.